Shipping & Delivery
DOMESTIC SHIPPING - AUSTRALIA
Standard Shipping (Australia Post)- $9.95 AUD flat rate
Express Shipping (next day delivery*) via Australia Post - $12.95 AUD flat rate
FREE Standard Shipping on orders over $150 AUD
EXPRESS SHIPPING - SUITCASES ONLY
Due to the size and weight, suitcase express shipping rates are:
VIC/NSW - $10
ACT/QLD/SA - $15
WA/NT - $30
NZ - $30
NEW ZEALAND SHIPPING
Standard Shipping (Australia Post) - $12.95 AUD flat rate
Express Shipping (Australia Post) - $19.95 AUD flat rate
FREE NZ Shipping on orders over $175 AUD
EXPRESS SHIPPING - SUITCASES ONLY
Due to the size and weight, su express shipping rates are:
VIC/NSW - $10
ACT/QLD/SA - $15
WA/NT - $30
INTERNATIONAL SHIPPING - REST OF WORLD
Standard Shipping (Australia Post) - $29.95 AUD flat rate
Express Shipping - $49.95 AUD flat rate
DELIVERY
We aim to dispatch your order within 72 hours. Once your order is dispatched you will receive your tracking number via email. Should you have any questions please email us at hello@oliviajean.com.au
Standard Shipping Postage will take between 2-10 business days depending on your location within Australia.
Express Shipping & Next Day Delivery - If you are located within NSW/ACT or metropolitan areas, this means next day delivery for majority of customers.
Shipments in regional areas outside the Next Business Day Network take 2-4 business days. Estimated delivery times are to be used as a guide only, and do not take into account any possible delays.
TRACKING YOUR ORDER
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post.
If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large, you will be left a card and your parcel will be taken to your local Australia Post.
CUSTOMS & DUTIES FEES
We encourage you to look into your local regulations regarding customs and duties fees prior to placing your order. Olivia Jean do not take responsibility for covering the costs of these fees.