Returns & Exchanges

*PLEASE NOTE OUTLET SALE ITEMS CANNOT BE RETURNED.

It is important to us that you are happy with your purchase. If you are unsatisfied for any reason, we will happily accept your return. It must be unused and in its original packaging within 30 days of the date of purchase.

Free exchange or gift card returns*AU ONLY

Pre-paid return label provided*AU ONLY

Return processed on arrival

To submit a return/exchange, click on 'START A RETURN' 

For international returns, you are responsible for sending the item back to us. Please contact customer care with your order number hello@oliviajean.com.au

Olivia Jean reserve the right to deny a refund or exchange if they deem the returns and exchanges policy has not been followed. Items that have been used or tampered with void our returns and exchange policy.